The Service Journey
I equip mission-driven teams with tools to turn operational clutter into streamlined success. We use a three-step method centered on human-focused design logic.
01. Diagnose
Operations Audit
Locate hidden sources of friction using exact workflow mapping. This fits teams that require immediate answers about their bottlenecks. Duration is 2 to 3 weeks.
- Gap analysis findings. Action-oriented roadmap. Employee feedback report.
Pilot: $250 / $325 / $400
02. Build
System Design
Forging durable foundations for project tracking and internal dialogue. This is best for creating scalable workflows. The timeframe is between 4 and 8 weeks.
- Standardized manuals. Project tracking systems. Internal communication rules.
Pilot: $1,200/ $1,800/ $2,400
03. Support
Ongoing Support
Securing long-term system health through expert coaching. My focus is on preventing burnout while your impact grows. This is a monthly retainer service.
- Maintenance support. Monthly efficiency reviews. Team adoption coaching.
Pilot Phase: $200 $400/mo
Stage 1: Operations Audit
Methodology. I pinpoint the exact hurdles that stop your team from succeeding. This step looks past the surface to see how staff engage with existing tools.
- Deliverables. Efficiency Gap Analysis. Strategic Priority List. Workflow Documents.
Timeline is 2 to 4 weeks
Ideal for leadership teams facing constant communication gaps or redundant task cycles.
You Receive:
- Friction point report. Clear work map. Priority list. Action guide.
Pilot: $250 / $325 / $400
Stage 2: System Design Implementation
Methodology. I build the digital foundations needed to stop manual mistakes. I focus on easy adoption so your staff find new task frameworks helpful and clear.
- Deliverables. Management Architecture. Meeting Systems. SOP Library. Setup Support.
Timeline is 1 to 3 months
Best for teams that have a clear mission but lack the tools for daily execution.
You Receive:
- System designs. SOP guidebook. Protocol documents. Meeting tools. Role clarity maps.
Pilot: $1,200/ $1,800/ $2,400
Stage 3: Ongoing Support Services
Methodology. Strong systems need regular tuning. I offer an operational safety net that provides troubleshooting to keep your internal workflows moving smoothly.
- Deliverables. Performance Reviews. Technical Helpdesk. Team Pulses. Scaling Guidance.
Timeline. Monthly Retainer Basis
Best for growing organizations that need to ensure their new systems remain effective.
You Receive:
- System troubleshooting. Adhoc adjustments. Adoption coaching. Growth strategy.
Pilot: $200 / $300 / $400mo
Support for Small Teams
Pilot Phase Pricing
To help local nonprofits, I provide specific Pilot Pricing based on your team size. These set rates offer honest access to professional management consulting services.
1. DIAGNOSE (Operations Audit). A deep diagnostic of current workflows that creates a roadmap for your team. Best for fixing chaos. Timeline is 2 to 3 weeks.
From $250
2. BUILD (System Design). Custom task and documentation frameworks designed for your specific mission. Best for a lack of structure. Timeline is 4 to 6 weeks.
From $1,200
3. SUPPORT (Ongoing Support). A monthly retainer for troubleshooting and evolution. Best for long term stability. The schedule is on a monthly basis.
From $200 / mo
Pilot Rates. 1 to 3 staff. $250 Audit. $1,200 Build. $200 Support. 4 to 7. $325 / $1,800 / $300. 8 to 10. $400 / $2,400 / $400.
You Keep What We Build.
Every system and manual we create belongs to you. We use accessible tools without hidden lock-ins. This ensures your staff is independent once our work is done.